Frequently Asked Questions (FAQs)
How Can We Help?
- How much notice needs to be given before I move out?
All contracts are month to month.
- Do I need to sign a long-term lease?
No, we rent on a month-to-month basis.
- What forms of payments do you accept?
Checks, Money Orders, VISA, MasterCard, American Express and Discover.
- What type of documentation do I need to provide in order to rent a space?
We require a Government-issued photo ID (for example: driver’s license, state id, or passport).
- How do I know how much storage space I will need?
You can either use our Size Guide on our website or call our manager for assistance.
- Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in.
- What is self storage and how does it work?
Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.
- How much does self storage cost?
Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.
Please contact us if you have any additional questions about renting a unit.
- What should I ask when comparison shopping?
What are the TOTAL move in fees, including rent and when are these due? How much notice do I need to give prior to vacating? (We do not need any notice, just let us know when you have left!).
- Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
- What is the best way to pack a unit?
Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.
For other helpful packing and organizing tips, check out our storage tips page.
- What are some helpful tips for moving into my unit?
We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.
Still Have Questions?
We’re here to help! If your questions weren’t answered above, contact a member of our staff and we will be happy to assist you. Our self storage experts can provide helpful advice on packing, transporting, and storing your possessions.
KEEP IT STORED strives to provide the best self storage experience possible. Our rental process is lightning-fast and hassle-free. We offer complimentary dollies to make your move a breeze.
All of our units are drive-up so there's no carrying heavy boxes up and down stairs.
Download the Easy Code app to enter our gated facility right from your smartphone.
